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Lower Ince Health Centre

Lower Ince Health Centre
Where are we?
Services available
  • Anticoagulation / Warfarin Clinics
  • Asthma & Respiratory Disease
  • Benzodiazepine Clinic
  • Cervical Cytology
  • Child Health Surveillance
  • Childhood Vaccinations
  • Chronic Disease management and long term conditions
  • COPD
  • Diabetic Care
  • Dietician
  • Flu (influenza) and Pneumoccocal vaccinations
  • Health Care Assistant (HCA)
  • iPhone and Android App and twitter
  • Joint Injections
  • Midwife and Post Natal Care
  • Minor Surgery
  • New Patient Checks
  • NHS Health Checks
  • On line appointments
  • On line prescription
  • On line services
  • Palliative care
  • Patient participation group - all welcome
  • Phlebotomy
  • Repeat prescribing ordering service
  • Smoking Cessation
  • Travel Vaccinations
  • Vaccinations and Immunisations
  • We are a GP Training practice
  • Weight Management
  • Well Man / Woman checks
Address

Claire House
Phoenix Way
Ince, Wigan
WN3 4NW

Telephone

01942 481120   (fax: 01942 481118)

Email

gp-y02274@nhs.net

Manager

John O'Toole

Opening Times
Monday 8.00 am - 6.30 pm
Tuesday 8.00 am - 6.30 pm
Wednesday 8.00 am - 8.00 pm
Thursday 8.00 am - 6.30 pm
Friday 8.00 am - 6.30 pm
Saturday 8.00 am - 12.00 noon
Sunday Closed

 


 

Free Apps

We have a free App for iPhone and Android - search for IntraHealth UK on store for your device.

Online Service

The practice currently offers online prescription requests through Vision online services. 

It is our intention to extend our online services by offering patients access to their GP records by the 31st March 2015.  We will be offering the facility for patients to view online, export or print information relating to medications, allergies, adverse reactions and other items as agreed between you and your GP.  We will provide more information and notify you when this service is available

 

Friends and Family Test

The Friends and Family Test (FFT) is a feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience that can be used to improve services. It is not a traditional survey. It is a continuous feedback loop between patients and practices.

The primary aims of the FFT are to:

  • gather useful feedback from people who use services that can be fed directly to our staff, in a simple format, in near real time
  • identify areas where improvements can be made so practical action can be taken
  • inform current and prospective patients about the experiences of those who use the practices services.

The experience of FFT so far demonstrates that many of the problems it identifies are easily solved by practices, but the cumulative effect can be hugely positive for patients' experiences. Equally, the very many positive comments received through the FFT are very important for raising and maintaining the morale of hard working staff.

What is the initial FFT question?

It is as low a burden as possible on patients who want to provide feedback:

"We would like you to think about your recent experiences of our service.

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Information

Patients may choose to attend at either Plat Bridge or Lower Ince surgery

The surgery is open 8am to 6.30pm daily except Wednesday when the surgery is open 8am to 8pm and Saturday from 8am to 12.00hrs.

The practice has a full complement of receptionists and administrative staff who help with the running of the practice and assist the doctors and other members of the Health Care Team. The practice employs several nurses who as well as taking their own general nursing surgeries also manage a variety of chronic disease clinics such as asthma and diabetes

Health visitors, community nurses and midwives are attached to the practice.

Consultations are by appointment at each surgery for doctors and nurses.

Named GP

All our patients have been allocated a named GP, to find out who your named GP is please contact the Reception Team who will help you. 

Out of Hours

On the 10th November 2015, the out of hours telephone number will change from 829911 to 111 this is a national change.

If you require urgent medical assistance that cannot wait until the surgery re-opens, please hang up and call 111.  Calls to the NHS 111 service are free from both landlines and mobiles.

Life-Threatening

If you have a life-threatening medical emergency please dial 999