Q4 April - June 2013 survey results:
When asked the question " In general, how satisfied were you with the service you received today?"
97% of patients were either fairly or very satisfied
Best Of Health Awards
IntraHealth's Best of Health Award winners 2013
Congratulations to our best of health award winners 2013:
New Patients Welcome
Click here to register online.
We are accepting new patients to both of our GP practices in Hartlepool. You can choose which practice best suits you - Wynyard Road surgery or Hartfields medical practice situated on Bishop Cuthbert in Throston.
- Both our Hartlepool surgeries are modern and fitted to a high standard.
- And we have ample free parking. and disabled car parking
- Access and Toilets for wheelchair use
- Induction loop
What to do when the GP practice is closed:
- If you need medical help fast but it’s not an emergency call 111
- If it’s a life-threatening emergency call 999
NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.
Calls to 111 are FREE from landlines and mobiles. NHS 111 is available 24/7, every day of the year.
When to call 111
- you think you need to go to A&E or to another NHS urgent care service
- your GP surgery is closed and you need healthcare advice
- you don’t know who to call for medical help.
When to call 999
Call 999 for life threatening emergencies such as:
- Major accident or trauma
- Severe breathlessness
- Severe bleeding
- Loss of consciousness
- Severe chest pain.
Out-of-hours services are provided during the following periods when the surgery is closed: Telephone 0845 603 3131 from 6:00 pm to 8:00am
During normal practice opening hours, the practice remains your first point of contact for all routine requests.
Wynyard Road Patient Participation Group
Would you like to...
Please visit our patient information pages for more background
contribute to the development plans for the Wynyard Road Surgery?
contribute to the continuous improvement of the Practice?
improve communication between the Practice and patients?
assist the Practice in increasing its role as part of the local community?
help yourself and other patients to take more responsibility for their health?
If so you are invited to the next meeting of the Wynyard Road Patient Participation
Please contact Reception (01429 223195) and leave your details and we will contact you with further information.
Intrahealth win award: Patient participation is key to success
Nurse nominated for award - IntraHealth delighted for Stephanie
Supporting local business - IntraHealth offers free health checks
Latest News - 100th Patient at Hartfields Medical Practice
Check out our latest patient newsletter.