Practice Support Team, Team Leader

Full Time, 37.5hrs per week, Permanent

IntraHealth is one of the UK’s leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood immunisation programmes.

We also provide management and clinical support to other GP practices and NHS bodies. We are a well-established organisation having provided NHS services since the company was founded in 1999. Our team is made up of GPs, Advanced Nurse Practitioners (ANPs), Nurses, Pharmacists, Pharmacy Technicians, Health Care Assistants (HCAs) and local administration teams supported by a centralised back office function; providing finance, HR, administration and data analysis support.

We operate NHS services across the North East, North West and Yorkshire.

IntraHealth are recruiting for PST Team Leader for our Brook Square Surgery. To lead, manage and mentor the Practice Support Team in day-to-day reception and admin duties. Support and encourage a motivated team to work together to deliver a high-quality service to our patients and to our colleagues, doctors and external organisations. To promote Practice’s guidelines and policies, communicating clear deadlines to the team, therefore ensuring the Practice operates efficiently. To continually improve performance of the team and adhere to Care Quality Commission standards. To work with and support by the Senior PST role.

Our ideal candidate will have experience of primary care and secretarial work but training will be given and there must be a willingness to play a leading role in the development of patient centred services.  You will be enthusiastic, committed individuals who will be expected to work as part of the practice team with good communication and interpersonal skills.

The successful applicant for this post will be joining us at a particularly exciting time and in return you will enjoy excellent NHS terms and conditions, competitive salary and opportunities for personal and professional development both locally and nationally.

Application and referees by CV to:-- Natalie Coils, HR Administrator, 1^st floor , William Brown Centre, Manor Way, Peterlee, Co Durham, SR8 5TW or email to recruitment@intrahealth.co.uk

Job Description

PST Team Leader - Job Description

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