Surgery Information

Surgery phone number and address

• Address: Parkgate Medical Practice, Park Place, Darlington DL1 5LW
• Telephone: 01325 735000
• Email: nencicb-tv.a83641-eds@nhs.net
• Manager: Sean Bowler

Access to the building

The practice is fully accessible to users and provides a disabled toilet facility, wide doors for wheelchairs and disabled and disabled parking bays.

Visit us:

• By foot – we are situated in Darlington town centre near the theatre
• By car – we have a small car park situated at the rear and a pay for use car park nearby
• By bus – we are situated near all main bus routes with bus stops located around the corner

Opening times

Our surgery core opening times are:

Extended hours access

If you need an appointment outside of core surgery hours then please speak to our reception team regarding extended access appointments. Evening and weekend appointments are available at our surgery and in our central hub at Primary Health Darlington – including for vaccinations, health checks and screenings. Book with our reception team for appointments during the following hours:

• 7.00am – 8.00am weekdays
• 6.30pm – 8.00pm weekdays 
• 8.30am – 5.00pm Saturdays 

Surgery staff

When you get in touch we will use the information you give us to choose the most suitable doctor, nurse or health professional to help you. 

• Practice Manager: Sean Bowler
• Office Manager: Lisa Lancaster
• General Practitioners: Dr K Ostle (Lead GP) and Dr F Chikusu
• Advanced Nurse Practitioner: Karen Stanwix
• Practice Nurses: Carly Jones, Rachael Old
• Clinical Pharmacist: Paul Hardy
• Nurse Associate: Lisa Moore

Joining the surgery

To join the surgery please complete a Patient Registration Form (for both adults and children) and a New Patient Questionnaire (required for adults only). These can also be obtained from our reception team. Once completed please bring the forms to the surgery; it may be helpful if you bring one or more of the following identification documents with you: 

• passport
• birth certificate
• HC2 certificate
• rough sleepers’ identity badge
• hostel or accommodation registration or mail forwarding letter

New patients can join our surgery from outside our catchment area. Our catchment area covers DL1, DL3 and part of DL2 areas.

Visitors to the area may attend our surgery and register as a temporary resident; this means you can arrange an appointment for friends or relatives staying with you or a child home from university in the usual way. 

Patient Participation Group (PPG)

Our PPG works to improve communication between the surgery and its patients, to ensure the services we offer meet the needs of all our patients. We are always looking for enthusiastic people to join the group, share ideas on how services could be changed or improved and be involved in making those changes for the good of the patients and the surgery. If you are interested in getting involved or would just like to find out more, please contact our Practice Manager.

Primary Care Networks

To meet the increasing needs of patients our surgery is working together with community, mental health, social care, pharmacy, hospital and voluntary services in the local area in groups of surgeries known as primary care networks (PCNs). Our surgery is part of the Darlington PCN. 

Integrated Care System

Integrated care system (ICS) are partnerships of organisations that come together to plan and deliver joined up health and care services, and to improve the lives of people who live and work in their area. Our surgery is part of the North East and Cumbria ICS. 

Surgery leaflet

View our surgery leaflet for further detailed information.