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Surgery Information

Contact us, opening times and joining the surgery.

Surgery phone number and address

 

Access to the building

The practice is fully accessible to users and provides a disabled toilet facility.

Visit us:

  • By foot – we are situated in Laygate, near Lidl & Ahmeds international food store.
  • By car – we are just off Western Approach, access to the Surgery via our Car Park.
  • By bus – we are situated near Green Street & Western Approach Bus stops (bus routes 17, 27, 50 & E2)

 

Opening times

Our surgery core opening times are:

Monday
8:00am – 6:30pm
Tuesday
8:00am – 6:30pm
Wednesday
8:00am – 6:30pm
Thursday
8:00am – 6:30pm
Friday
8:00am – 6:30pm
Saturday
Closed
Sunday
Closed

 

Extended hours access

If you need an appointment outside of core surgery hours then please speak to our reception team regarding extended access appointments. Evening and weekend appointments are available at our surgery and local surgeries – including for vaccinations, health checks and screenings. Book with our reception team for appointments during the following hours:

  • 6.30pm – 8pm weekdays 
  • 9am – 5pm Saturdays 

 

Surgery staff

When you get in touch we will use the information you give us to choose the most suitable doctor, nurse or health professional to help you. 

  • Practice Manager: Leah Muller
  • Office Manager: Chantelle Farrington
  • General Practitioners: Dr N. D. Elliott MB ChB (f), Dr M. Young MB BCh (m)
  • Advanced Nurse Practitioner: Stacey Hilton 
  • Nurse Practitioners: Joanne Hamilton, Tony Golding
  • Practice Nurses: Elle Wadge, Deborah Callaghan
  • Health Care Assistants: Dee Bell, Jan Scrowther

Joining the surgery

To join the surgery please complete a Patient Registration Form (for both adults and children) and a New Patient Questionnaire (required for adults only). These can also be obtained from our reception team. Once completed please bring the forms to the surgery; it may be helpful if you bring one or more of the following identification documents with you: 

  • passport
  • birth certificate
  • HC2 certificate
  • rough sleepers’ identity badge
  • hostel or accommodation registration or mail forwarding letter

New patients can join our surgery from outside our catchment area. Our catchment area covers NE31, NE32, NE33 and NE34 areas.

Visitors to the area may attend our surgery and register as a temporary resident; this means you can arrange an appointment for friends or relatives staying with you or a child home from university in the usual way. 

 

Patient Participation Group (PPG)

Our PPG works to improve communication between the surgery and its patients, to ensure the services we offer meet the needs of all our patients. We are always looking for enthusiastic people to join the group, share ideas on how services could be changed or improved and be involved in making those changes for the good of the patients and the surgery. If you are interested in getting involved or would just like to find out more, please contact our Practice Manager.

 

Primary Care Networks

To meet the increasing needs of patients our surgery is working together with community, mental health, social care, pharmacy, hospital and voluntary services in the local area in groups of surgeries known as primary care networks (PCNs). Our surgery is part of the South Tyneside East PCN (currently no website presence). 

 

Integrated Care System

Integrated care system (ICS) are partnerships of organisations that come together to plan and deliver joined up health and care services, and to improve the lives of people who live and work in their area. Our surgery is part of the North East and Cumbria ICS

 

Surgery leaflet

View our surgery leaflet for further detailed information.

Page last reviewed: March 19th, 2024