William Brown Medical Centre

Face Masks and Social Distancing to remain at the Practice to protect patients and staff. Please click here for full details.

Please click here for Covid related information: NHS Covid information. Please click here for vaccination and booster details in County Durham: County Durham drop in clinics

We are here for you, click here for our appointment, telephone and patient survey information for 2020!



William Brown Medical Centre
Manor Way
County Durham

Telephone: 0191 569 1060

Email: DDESCCG.epmgenquiries@nhs.net

Manager: Mrs Theresa Davies

Email should not be used for urgent communications, appointment booking, prescriptions requests or cancellations.

Opening Hours

Monday 8:30am - 8:30pm
Tuesday 8:30am - 8:30pm
Wednesday 8:30am - 8:30pm
Thursday 8:30am - 8:30pm
Friday 8:30am - 7:00pm
Saturday Closed
Sunday Closed

7 day access to Primary Care Services: The NHS would like patients to always think GP practice first if they feel unwell. GP practices are open 8am – 6pm Monday to Friday. If you need to be seen the same day (unplanned clinical need) requiring a same day primary care clinical response you should always contact your GP practice first or NHS111 after 6pm and during weekends. Full details, including information on the Durham Dales and Sedgefield hubs, NHS Urgent Care and NHS Emergency Care, can be found by clicking here.

If you become ill when the surgery is closed and you feel it is an emergency please contact NHS 111 who will direct you to the appropriate service. NHS 111 is available 24 hours a day, 365 days a year.

Call 999 in a medical emergency, when someone is seriously ill or injured and their life is at risk.

New Patients

To register with the practice please complete a Patient Registration Form (for both adults and children) and a New Patient Questionnaire (required for adults only). These can be obtained from reception at any of our surgeries, or downloaded below. Once completed please bring the forms to one of our surgeries, along with the required Identification Documents (acceptable forms of ID are your passport or driving licence together with proof of address and birth certificate).

You are eligible to register at a practice of your choice; this includes surgeries which may fall outside of catchment areas.

Once you have completed the forms you will be invited for a new patient check (not required by children under five years old)

Visitors to the area may attend any of our surgeries and register as a temporary resident; this means you can arrange an appointment for friends or relatives staying with you or a child home from university in the usual way (acceptable forms of ID are required).

Please return both completed forms to the surgery. If you require any assistance our reception team will be happy to help you.

Please click the links below to download the Patient Registration Form and the New Patient Questionnaire.

Patient Online Services

Sign up to GP online services and you'll be able to use a website or app to:

  • book or cancel appointments online with a GP or nurse
  • order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
  • view clinical correspondence such as hospital discharge summaries, outpatient appointment letters and referral letters

The service is free and available to everyone who is registered with a GP.

How can I start using GP online services?

Follow these steps to access GP online services:

  1. Take photo ID (passport or driving licence) and proof of address (such as a utility bill) to your GP practice and tell them you want to start using their online services. If you do not have any ID then either a member of staff will have to confirm your identity or you may have to answer questions about personal information in your GP record.
  2. Fill in the short registration form that you are given by your practice.
  3. Once you have signed up, you will receive a letter with your unique username, password and instructions on how to log in.

Access GP Online Services